Most products come with the manufacturer’s official warranty, typically ranging from [6 months to 3 years] depending on the brand and category. And we also assist with warranty claims and service coordination on your behalf.

Yes, we offer installation and setup support for select products such as desktops, networking equipment, smart home devices, and surveillance/CCTV systems. Charges may apply depending on the service and location — contact our support team for details or to schedule an appointment.

Yes, Zenex works with 200+ companies and organizations across Nepal, offering bulk pricing, dedicated account support, and customized solutions for businesses, schools, and enterprises. Reach out to our corporate sales team at [email/phone] to discuss your requirements.

We accept multiple payment options for your convenience, including cash on delivery, bank transfer, and digital wallets such as eSewa and Khalti. Corporate clients may also request invoice-based payment terms.

Our support team is available via [phone/email/live chat] to help with setup issues, troubleshooting, and warranty-related queries. For hardware issues covered under warranty, we’ll coordinate repair or replacement directly with the brand’s service center.

Yes, you’re welcome to visit our showroom at [Street No 3, Newroad, Pokhara 8] to see products in person, get expert advice, or complete a purchase. We’re open daily from 10:00 AM to 8:00 PM. Walk-ins are welcome, and our team is happy to assist you on-site.